Fantastic, fun and rewarding learning journey

Once Upon a Time provides a truly home from home experience for your child. Our highly qualified, fully trained and experienced childcare staff deliver brilliant quality, bespoke care for babies and toddlers while our fully qualified pre-school teachers work to prepare children for primary school.

Our small, caring, safe and fun environments are perfect for encouraging active learning and allow us to nurture each child as they develop and grow to help them reach their full potential. 


Each and every child is a unique individual and every family has their own way of bringing their children up. We are small enough to offer a truly bespoke and responsive level of care to best meet the requirements of both the child and their parents.


Everything is geared towards helping make the childcare arrangements in your busy life as easy and convenient as possible, while offering your child a fantastic, fun and rewarding learning experience.


Our Westbury on Trym nursery is situated on a quiet residential street just off Stoke Lane. We have a baby area upstairs with a play room and sleep room. Downstairs we have separate areas for cubs (under 3s) and lions (our pre-school stage children) as well as a messy play room. Our garden has a play area, sand pit and a vegetable patch. 

Explore the nursery

Our manager - Lorraine Doyle

Lorraine began working with children when she was 14 when she helped in her aunties creche in Ireland and hasn't looked back since. She joined Once Upon a Time nursery in 2008, first working with our 2-3 year olds then progressing to pre-school leader, curriculum leader and deputy manager. Lorraine took over as manager of our Westbury-on-Trym nursery in 2011 - a role that she clearly loves.

Meet the manager


Our Brentry nursery is located on Passage Road. It has 3 main areas; the baby area with a play room and sleep room, the cubs room for under 3s and the lions room for preschool stage children. We also have a large, well equipped garden with a separate  designated baby play area. Our large off-street car park makes dropping off and picking up easy. 

Explore the nursery

Our manager - Jenni Greenow 

Jenni joined Once Upon a Time in 2011 and immediately felt completely at home in the warm and welcoming environment. She moved over to our Brentry nursery in 2012 and became manager in 2013. Jenni loves leading our small and caring team and is passionate about making the children's formative years rewarding and fulfilling. 

Meet the manager

Latest News

We have 'bean' busy!

The children have been learning about vegetables; see what they have been up to...

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Would Ewe believe what we have been doing?

To celebrate the launch of the Shaun in the City trail, the children flocked to Cribbs Causeway and the Downs to find Shauns!

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Ofsted - We're all Good!

Our latest inspection report is now live and we're proud to announce that our nursery at Downs Cote Drive received a Good rating with a very complimentary report praising the recent changes and challenging us all to take the next step and achieve Outstanding ratings that they believe will - at the current rate of change - soon be within our reach!

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What the parents say

“Isaac has enjoyed his time with you and I am extremely grateful to you and your staff for making him so welcome and settled. He has developed a lot since starting and will be sad to say goodbye. I would be glad to give you a glowing review!”

Nerys King

“A wonderful friendly home from home environment. I’ve had 2 daughters at Once Upon a Time and they have both been happy every day. They have been there full time for 6 months and I could not have asked for a better place for them.”

R. Wistow

“The staff are lovely, always very helpful, and my son is very happy there. I have six children (my eldest is now 18) and most of them went to nursery. I can honestly say that Once Upon a Time has been the best.”

Sharon Hahn